It’s not a secret that Marketing is one of the most misunderstood, harangued and tortured career selections around.
The average tenure of a Chief Marketing Officer is less than 3 years. I have long said that a key reason for this is because companies think Marketing is magic – that branding is magic (!!) – and when everyone discovers that the CMO is no sorcerer… Well, let’s just say that CMOs have something in common with PCs these days: it’s just easier to throw out the old one and buy a new one.
And if the budget has to be cut? Take it from Marketing – no one knows what they do anyway. In an average corporation, I’d be willing to bet that, as a functional expertise, marketing departments house a higher percentage of people entirely untrained in marketing than - well, it’s got to be pretty high on the list.
So the last thing a marketer wants to do is sound like what others think marketers sound like. I cringe when I hear someone say something that only a Buzzword Bingo player could love.
Here’s a recent quote from the CEO of one of the biggest advertisers in the world:
“I would argue social networks and digital media are scale at play. One of the things that came out of Cannes for [us] was the scale impact of social media. The Cannes idea is a bit outdated… The way I see it, the awards now should all be Titaniums – you start with the idea now before you ever think about a medium and you take the idea, which is rooted in consumer insight, and only then do you figure out how to use the media, and you use every medium. And then what the marketer needs to be able to is to be about to let go… Another was the ubiquity of social media and how an idea can take off and you don’t have to pay for it. What I worry about is that it democratizes scale. It allows the little guy to get scale almost instantaneously. And we’ve got to make sure we don’t give up that opportunity. That’s why we’re talking about transforming the company through digitization, visualization, virtualization.”
WTF? Or perhaps I should say, BINGO!
People, people, people: speak English. Remember to use language that everyone (i.e. your boss and the finance guy) can understand. And – for Pete’s sake – unless you make video games, please try to avoid using the words digitization, visualization and virtualization in one sentence.
Normal people everywhere will thank you.
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Check out my other blog, Marketing Mojo, at www.stephaniefierman.com.
1 Comment so far
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Well said!
Comment by Laurie Palepu 01.26.10 @ 10:01 amLeave a comment
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