Dear Posers: There’s Only One Stephanie Fierman. Move Along
Tuesday March 30th 2010, 2:28 pm
Filed under: Google, Internet, advertising, branding, luxury, retail, web 2.0

There’s a real reputation-meets-revenue battle happening between online.

Today, any advertiser with a Google AdWords account can buy virtually any keyword to advertise its own goods, regardless of whether said advertiser has the rights to use the word.  This is particularly troublesome for brands that have spent decades burnishing a brand and consider the associated brand names to be reputational assets of great value.  If you go to Google right now and type in “LVMH” (the owner of numerous brands including Louis Vuitton and Hennessy), one of the sponsored ads shouts “Designer Handbags 70% off,” with a URL that includes the Louis Vuitton name. That has LVMH steamed and the company sued Google in Europe for trademark infringement.

Well the ruling is in… and it’s a split decision, advantage: Google. Upon Google’s appeal of earlier rulings (that didn’t go its way) the highest court in the EU has determined that - on its face – the mere fact that an LVMH-protected word is available for sale by Google does not mean that Google is in violation of LVMH’s trademark protection. stephanie-fierman-louis-vuitton1.jpg

Specifically, the court has said that the search company is not violating trademarks if (a) its automatic ad system is judged to be “merely technical, automatic and passive” in its operation, and if (b) the company is not aware and cannot be expected to fully police all the words that advertisers purchase.

Since computers are programmed by humans – and those folks at Google are pretty darn smart – this is fishy to me, but ok.  It was not a flat-out win for Google, however, as the court also ruled that Google must remove said ads if the brand owner formally complains about an advertiser infringing on its marks.  If Google fails to do this, the court says it won’t be so helpful in protecting Google’s revenue stream the next time around.

The court also reinforced that Google could be held liable for selling keywords that openly encourage or facilitate counterfeiting, which – in luxury categories – is a win (or at least a booster shot) for the brand owners.  And lastly, the court also clarified the responsibilities of advertisers who mustn’t be found “using such keywords arrange for Google to display ads which do not allow Internet users to easily establish from which undertaking the goods or services covered by the ad in question originate.”

stephanie-fierman-brand1.jpgI don’t know about you, but if I’m an advertiser that gets into hot water for legally buying a word that Google sold to me – and I’m not trying to sell knock-offs – I’m naming Google in my legal response.

LVMH has been on the attack re. this issue for a long time, which is understandable. eBay has also been in the conglomerate’s in the past. This is a worldwide, high-stakes game such a company must play in all sales channels: right here in New York, LVMH was front and center in the effective elimination of a thriving Louis Vuitton counterfeit trade on Canal Street. The company will flood Google “Don’t Be Evil” Inc. with complaints until the search company will at least have to question what (and how much) it is defending by taking on massive legal expense (and bad PR) in order to make money from advertisers leeching off others’ trademarks.

And speaking of buying Louis Vuitton knock-offs on the street, a LVMH board member point of view has been (quote) “Under trademark law anywhere in the world, brand owners have the right to stop third parties from using their names. “Why make an exception for the digital world?”

 As the division between online and offline “worlds” continue to disappear, why indeed?



Stephanie Fierman Is Thinking Of Becoming A Plastic Surgeon
Friday March 05th 2010, 10:20 pm
Filed under: financial services, luxury, women

Here’s a priceless and hilarious example of how overexposed, over-hyped, over-celebritized and Paris Hilton-addled our society has truly become.

You may have read about the massive insider trading case against Galleon Group.  A former consultant, Danielle Chiesi, was a participant in and beneficiary of the conspiracy.  Her criminal trial begins later this year.

Is she scared? Perhaps, but there seem to be more pressing concerns at the moment.

HERE is Danielle Chiesi last October, on the day the FBI led her away in handcuffs:

stephanie-fierman-danielle-chiesi-before.jpg


And HERE is Danielle Chiesi now (February 2010):

stephanie-fierman-danielle-chiesi-after.jpg

These two photos were taken about four months apart. In between, Chiesi began to morph a la Michael Jackson.  Two months in, The New York Post noted the disappearance of Chiesi’s “bloated face and dumpy sweater” (see first photo) in favor of a ”slim new look” that looked like it was ”straight out of central casting for a prison flick.” 

I love it. 

Next stop: Dancing with the Stars, or perhaps her own makeover show.  Assuming, of course, she doesn’t spend the next 10 years in prison.

And I would definitely believe, by the way, that Ms. Chiesi is terrified of prison…. because it’s going to be very – very – hard to keep up her new plasticized look behind bars.