New Balance Balances Oldest And Newest
Sunday September 27th 2009, 11:36 am
Filed under: Internet, ad agency, advertising, blogs, branding, loyalty marketing, luxury, retail, social media, word of mouth

stephanie-fierman-newbalance-574s.jpgNew Balance has created an online/social media campaign and (offline) line of shoes that marries both worlds in the most elegant way.

The 574 men’s and women’s collection is made entirely of left-over scraps of cloth in the company’s Lawrence, MA factory and, as a result, each pair is just a bit different each has its own personality, you might say.  A very special, limited line deserves equally powerful promotion, and the company’s ad agency, Mother, knew it.


When you buy a 574 pair from one of ten boutiques in the U.S., there’s a special Polaroid photograph in the box.  The owner can then go to 574Clips.com, and match the Polaroid to a special mini-film about the shoe.  Once the film has played, the happy shoe wearer can add his/her name at the end of the film.  The film for 106Red appears to show a man dipping a carrot into the shoe (for dip, or course), while 115Green has a lovable furry muppet (with green nose to match) admiring a pair of shoes.  Each is very short and fun check out one or two for yourself, and see if it doesn’t make you want to buy the shoes.

574Clips.com also features links to Facebook, MySpace, De.li.ci.ous and Tumblr, so buyers of these unique shoes can tell (and show) all their friends.  The campaign is also tied to sneaker culture blogs like High Snobiety and Nice Kicks.

Anyone who watches Entourage (Episode 3, Season 6) knows how culturally important “sneakerheads” are the (mostly) men who must have the hottest, most limited sneaker available tend to be heavy influencers and leading indicators of pop culture trends and information.  It’s a valuable and in their own milieu sophisticated crowd, and Mother has delivered an equally sophisticated communications plan.  The blending of manufacturing, blogs, web, community, video and product is exceptional.

And now I must sign off – I’m on my way to Reed Space: the only shop in NYC to carry the $75 shoes with the special Polaroid inside…



Skip The Double-Whip Latte On The 6 Train
Sunday September 13th 2009, 7:13 pm
Filed under: ad agency, advertising

stephanie-fierman-nyc-subway-fat-campaign.jpgSo there’s a mini brouhaha in Manhattan these days because of a subway ad campaign created by New York City’s Department of Health.

Subway posters show someone pouring sugary drinks into a glass that, as a result, is overflowing with human fat. 

You know when Dr. Oz goes on Oprah and shows you your fatty liver, or heart, or whatever Big Mac-filled organ he can come up with that day?  It’s a little like that… but really, really gross.

But what’s even more gross – I have to agree with Bob Garfield on this one – is the nasty response from the industry’s lobbying association, the American Beverage Association.

“The ad campaign is over the top and unfortunately is going to undermine meaningful efforts to educate people about how to maintain a healthy weight by balancing calories consumed from all foods and beverages with calories burned through exercise,” said a 300-lb. ABA spokesperson (kidding). The ads will do “more harm than good.”

More harm than good?  How will the campaign do more harm than good?  I doubt the ads will make anyone barf on the train or reach for the nearest non-diet soda – the only two negative reactions that come to mind – so did the ABA really think before it chose to voluntarily and self-servingly stick its nose into this?  The real kicker is the fellow’s claim that the ads “minimize a disease as complex as obesity.” Please.

stephanie-fierman-subway-fat-ads1.gifAnd this isn’t just a bunch of random ads: one of Mike Bloomberg’s harangues has been about healthier eating, specifically in schools, but also as it pertains to calories listed on menu boards and so forth.  A move that got particular attention was his appointment of Snapple as the exclusive vending partner in the schools – as long as the company stocked only bottled water and 100% fruit juices. The Mayor won an award this year for creating programs that increase access to healthy foods and free or inexpensive physical activity alternatives in the city, for cryin’ out loud.  This is not really a good issue to pick on in this city.

As a parting thought, there is one thing about which Garfield and I disagree with regard to this matter: he thinks it’s “obnoxious” for NYC to “assault” subway riders.  I am guessing that he doesn’t live in NY (or at least ride the trains a lot) because if he did, he might feel differently.  If the ads get just a few people to rethink their choices, the campaign will be a success. At minimum, it’s one less Dr. Zizmor greeting on my commute.



Stephanie Fierman Believes In Trying
Saturday September 05th 2009, 10:43 pm
Filed under: US economy, Wall Street Journal, retail

The economic news these days is, uh… bad.  It turns out that the productivity increase in the 2nd quarter was due to companies letting more people go and freezing the salaries of those who remain.  And then there’s unemployment.  And retail sales.  And GM.  And the banks.  And the entire state of California.

Shampoo.  Rinse.  Repeat.

So I was somehow heartened by an issue of the Wall Street Journal this week that just happened to include stories about a lot of companies trying to grow and people looking to better times.  Here are just some of the stories I noticed in the WSJ on just one day:stephanie-fierman-hope.jpg

Disney buys Marvel
Baker Hughes agreed to pay $5.5 bil to purchase BJ Services
Walmart is creating an online mall and will sell merchandise from other retailers
Restaurants like The Cheesecake Factory are testing healthier menu selections and kids-eat-free nights to try to get families to eat out again
Payless Shoes is expanding into Russia
Companies are doing more pro bono work – and finding that it’s earning them paying gigs
Dell is going to sell Brocade networking gear under its own name
Samsung is launching an apps service for cell customers in Europe
Blue Nile is undergoing a major overhaul in an effort to attract women (most of its customers are men)
Some people are making fools of themselves with wacky job-hunting tactics that may not close the deal today, but have helped garner them some positive media coverage and made them stronger for it

Anyone who knows me knows I’m not exactly a blind optimist, and it’s not the first time I’ve noticed that newspapers are full of stories every day (wow!).  But there was something about that particular issue that just seemed bursting with hope and –  on that singular Tuesday –  I appreciated and was grateful for it.



Stephanie Fierman’s Not Interested In Toothpaste, Either
Thursday September 03rd 2009, 9:09 am
Filed under: Internet, Twitter, advertising, blogs, facebook, market research, social media, women, women online, word of mouth

A new study released by Q Interactive indicates that – while women may be flocking to social networking – they’re not yakking about the favorite baby food or burgers.  While 52% of 1,000 women said that they’d become a “friend” or “fan” of at least one brand, 75% of women in the study overall say that social networks do not influence what they buy.

I had to smile when Q’s president scrambled to make sure that marketers (with money) didn’t interpret the results in a negative way: Q calls the “disconnect” a “huge opportunity” for marketers and says that brands need to catch up to the needs of women online. 

If I were an agency relying on clients, I’d say the same thing!

But what if that’s not true? What if the social media frenzy that’s been whipped up among advertisers is…  overhyped?  What if we find out that women love discovering new ideas and interacting with new people and new communities, but the commercial promise in these interactions isn’t there? What if online engagement doesn’t lead to sales?  What if talking just leads to… talking?

I’m going to watch for new news and information about how women are interacting with social media because – if Facebook and LinkedIn and Twitter and all the other social sites do not turn out to be a brand bonanza for advertisers, we could see a major reset in expectations, involvement and, most importantly, dollars.