Stephanie Fierman’s Choices Stay Close to Home

Yet another result of the flailing economy:  truly new brand launches are faltering while brand extensions are succeeding. 

In 2008, less than 10% of new products were “net new brands,” even though the pace of product introduction was about on par with the last five years. Take a look at the top food and non-food brand launches of last year:

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If you remove the pharma/DTC products (which are in a psychic/regulatory/financial class all their own), all the products on these lists are extensions or reformulations.

In the best of times, launching a truly new product is extremely difficult and expensive.  Manufacturing, distribution, marketing – starting from scratch is daunting.  In a recession, success is even more difficult to achieve.

Then there’s the consumer psyche to consider: what are the monetary and non-monetary risks of trying something truly new?  Who hasn’t been curious enough about a new launch – let’s say something perishable that cannot be returned – to try it out?  But when money is scarce, the news is full of stories of imprudent spending and people are making trade-offs among the smallest of purchases, the price of “wasting” money suddenly becomes very high. I will feel foolish if I buy this and don’t like it when there are existing substitutes that I know are good enough.

The other thing that’s noticeable about these lists and others is that the “closest in” extensions win: an existing brand holds a space in the consumer’s mind, a range of functionality and messaging in which that brand has credibility.  Hershey’s can launch new candies, Porsche can introduce a “wireless racing wheel” for gaming, Mr. Clean can (sort of) try out the car washing business.

But a $1,200 Disney Sleeping Beauty fountain pen or Kellogg’s hip-hop streetwear? Not so much.



Stephanie Fierman Likes Uniformity
Thursday August 13th 2009, 9:13 pm
Filed under: advertising,branding,retail,US economy,women

A recent Crain’s New York Business article discussed what many retailers are doing to try to squeeze as much as possible out of what is expected to be a lousy back-to-school season.

One step: uniforms.

Not uniforms uniforms, but rather solid color separates – blazers, pants, polo shirts, skirts, etc. – that parents can mix and match to create multiple outfits for kids age 5-11ish. At stores like J.C. Penney, Target and Children’s Place (even Macy’s…) each piece is priced around $10 or less.  As uniform sales in these stores have increased while sales of children’s apparel overall have been falling for the last two years, this is a step that is likely to help these stores hold onto customers who are trying to get through the recession.

But one thing: please think hard before “putting a small section in and [literally] calling it uniform” in otherwise non-uniform retail locations.  Few parents (or children, for that matter) will assign positive connotations to the word itself… and it’s not all that great in quickly communicating benefits, either.  “Budget smart”-like phrases may be a better way to go.